Top up and manage your Telsim Mobile prepaid services with ease using the online top up portal and Telsim NZ App. With a user-friendly interface, it’s an easy way with secured payment methods for your top-up process, ensuring a trusted connection for your account.
With the Telsim NZ app, you can quickly top up, enter payment information, check your balance and data usage, and find the best deals with a single tap. Download Telsim NZ App
Log in using your registered Telsim My Account information to manage your prepaid services, check your balance, and stay up to date on the newest deals on the Telsim website.
Top up on a click. Our Quick top up option will help you to top up your mobile number easily.
Retail stores now offer Telsim prepaid top up. Visit the nearest store to top up your phone number with ease.
Top up your Telsim number easily with ePAY. It’s quick and secure to top up your Telsim services at any time.
Telsim is powered by the One NZ network that spans New Zealand.
Worried about wasting your unused data? Not anymore. Rollover your unused data; get more value for your money.
Never experience slow data speeds; switch to Telsim and enjoy the high-speed 5G coverage.
With unlimited local calls to New Zealand and Australia, enjoy unlimited local SMS with chosen prepaid plans. Now stay connected without boundaries.
Enjoy the benefits of hotspot and Wi-Fi calling, never letting you down even in areas with low coverage or no signal.
Looking for more value from your mobile plan? Telsim Prepaid Add-Ons let you top up your existing plan with exactly what you need, whether it’s extra data, additional call minutes within New Zealand, or international calling options to stay connected with loved ones overseas.
Planning a trip? With our International Daily Roaming Add on, you can use your NZ number in 107 popular destinations, giving you the freedom to travel while staying in touch. Browse, call, and text with ease—just like you do at home.
Choose from a range of add-ons to suit your lifestyle and travel needs, and enjoy greater flexibility and convenience with Telsim.
| Add-On | Calls | SMS | Price (NZD) | Validity | Destinations |
|---|---|---|---|---|---|
| International Talk and Text Add-On | 250 Mins | 50 | $10 | 1 Month | 20 Destinations: Canada, China, France, Germany, Hong Kong, India, Italy, Ireland, Japan, Macau, Malaysia, Philippines, Portugal, Singapore, South Africa, South Korea, Spain, Thailand, United Kingdom, USA |
| Add-On | Data | Price (NZD) | Validity | Applicable Plans |
|---|---|---|---|---|
| Data Boost 1GB | 1GB | $20 | Inline with underlying plan | All Plans |
| Add-On | Data | Price (NZD) | Validity | Applicable Plans |
|---|---|---|---|---|
| Talk Time 100 Min | 100 Minutes NZ/AU | $10 | Inline with underlying plan | All Plans |
| Add-On | Data, Calls & Text | Price (NZD) | Validity | Applicable Plans |
|---|---|---|---|---|
| Roam Daily Add-On | Existing mobile plan inclusions | $9 per device | 1 Day | All Plans |
Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Barbados, Belgium, Bermuda, Brazil, British Virgin Islands, Bulgaria, Cambodia, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Cook Islands, Dominica, Dominican Republic, Ecuador, El Salvador, Estonia, Fiji, France, Germany, Ghana, Greece, Grenada, Guam, Guatemala, Haiti, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Kenya, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Malaysia, Malta, Mexico, Monaco, Mongolia, Montenegro, Montserrat, Netherlands, Norway, Panama, Papua New Guinea, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Saint Kitts & Nevis, Saint Lucia, Saint Vincent & The Grenadines, Samoa, Saudi Arabia, Serbia, Singapore, Slovak Republic, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, San Marino, Taiwan, Thailand, Tonga, Turkey, Turks & Caicos Islands, England, Guernsey, Isle of Man, Jersey, Northern Ireland, Scotland, Wales, Uruguay, USA including Hawaii and Alaska, US Virgin Islands, Vanuatu, Vatican City, Venezuela and Vietnam.
There are several ways to top up your Telsim prepaid services, including using the Telsim NZ app or the Quick Top-Up feature on Telsim’s official website. Retail stores and Telsim outlets take ePAY for top-ups.
Telsim will notify you of the validity expiry period. After the expiry date, you will not be able to use any services like calls, texts, or data.
Telsim does not have any offers on top-ups, but you can always visit the website to learn about the latest schemes and offers.
Visit the website or download the app to learn more about Telsim’s most recent prepaid top-up offers.
Get in touch with Telsim Customer Care to go over the specifics of your plan and top-up.
Yes, Auto Top-Up is currently available for Telsim New Zealand services.
Failure to top up your plan prevents access to services such as data, calls, and texts. Select one of the options to top up your Telsim number.
Within minutes of topping up, check your main balance in the Telsim NZ App or My Account to see your most recent top-up details, including credited data, calls, or texts.
Automatic top-up is a feature that enables your prepaid plan to be renewed automatically upon expiry. When activated, the system charges your preferred payment method and reactivates the same plan without requiring manual intervention.
The balance takes a few minutes to appear. Balance and other details can be viewed inside the Telsim NZ App or on the official Telsim website.
We're happy to answer your concerns.
Message us, and we will get back to you with solutions for your queries and issues
Get connected easily with one touch.
Check the Frequently Asked Questions section to know more about Telsim prepaid plans and services.
Book an appointment, and we will get back to you at your convenience.
Copyright © 2025 | Telsim New Zealand | All Rights Reserved | NZBN 9429052360985
Footage: Text on screen reads ” How to recharge Telsim prepaid plan? ”
Footage: Moving screen to the smartphone of Telsim app screen short login page. Text on screen reads: Step1 “Sign into Telsim my account using registered email id and password”.
Footage: Moving screen to the smartphone of Telsim app screen short recharge page. Text on screen reads: Step 2 “Access the recharge section taps on the recharge”.
Footage: Moving screen to the smartphone of Telsim app screen short payment page. Text on screen reads: Step 3 “Payment method choose how would you like to recharge”.
Footage: Moving screen to the smartphone of Telsim app screen short recharge option page. Step 4 “Select a recharge option choose from the available recharge plans ”.
Footage: Moving screen to the smartphone of Telsim app screen short recharge confirmation popup message page. Text on screen reads: Step 5 “Recharge tap on the recharge and confirm your recharge click on yes”.
Footage: Moving screen to the smartphone of Telsim app screen short confirmation popup message. Text on screen reads: Step 6 “Receive confirmation you will receive a confirmation message for your recharge”.
Footage: Moving screen to the smartphone of Telsim app screen short Account summary page. Text on screen reads: Step7 ” your recharge done successfully “.
1. Click on the link myaccount.telsim.nz and log in using your user ID: xxxxxxxxxxxxxxx@xxxx.com
2. Click on Topup
3. Click on Topup with an Existing payment method or Topup with Voucher
4. Proceed to payment.
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